About Us
About Us
Last Updated: September 24, 2026
Welcome to Nestavixo.
Nestavixo is an online retail store focused on sports socks and related everyday performance products.
Our goal is to offer practical products designed for comfort, everyday movement, exercise, and active lifestyles, while providing customers with clear product information, straightforward policies, and reliable customer support.
Who We Are
Nestavixo and nestavixo.com are owned and operated by:
Qingdao Xingyao Lianrong Network Technology Co., Ltd.
Legal Entity:
Qingdao Xingyao Lianrong Network Technology Co., Ltd.
Registered Address:
Room 3E02, 3rd Floor, No. 147 Liaoning Road, Liaoning Road Subdistrict, Qingdao, Shandong, China
Customer Support Email:
service@nestavixo.com
Customer Support Hours:
Monday–Friday, 9:00 AM–6:00 PM (EST)
Qingdao Xingyao Lianrong Network Technology Co., Ltd. is responsible for the operation of nestavixo.com, the products sold through the website, order processing, customer support, returns, refunds, and other customer-related transactions conducted through the Site.
What We Offer
Nestavixo focuses primarily on sports socks and related sock products intended for customers seeking practical options for activities such as:
- everyday wear;
- walking;
- exercise;
- training;
- recreational activities; and
- other active lifestyle uses.
Product specifications, materials, sizing information, included quantities, and other relevant details are provided on the applicable product pages.
We encourage customers to review product information carefully before placing an order.
Our Approach
We believe an online store should provide customers with clear information before and after a purchase.
We therefore aim to make important information about our products and policies easy to understand, including:
- product descriptions;
- pricing;
- order processing;
- shipping;
- returns;
- refunds; and
- customer support.
We also aim to keep the information provided across nestavixo.com consistent so that customers can understand what to expect when placing an order.
Order Processing and Fulfillment
Orders placed through Nestavixo are processed within approximately 1–3 business days after payment has been successfully confirmed.
Orders are fulfilled from China.
For eligible orders delivered to the United States, standard delivery generally takes approximately 5–12 business days after dispatch.
Processing time is separate from delivery time.
For full information regarding shipping times, tracking, international delivery, and shipping charges, please review our Shipping Policy.
Free Standard Shipping
Eligible orders of US$49 or more qualify for free standard shipping, subject to any applicable geographic restrictions or exclusions displayed during checkout.
Additional details are available in our Shipping Policy.
Returns and Refunds
Eligible products may be returned within 30 calendar days after delivery, subject to the conditions described in our Return & Refund Policy.
Customers should contact us before returning a product.
Approved refunds are generally processed within 3–5 business days after inspection.
After we issue a refund, the customer's bank, card issuer, or payment service provider may require an additional 5–10 business days for the refunded amount to appear.
Customer Support
If you need assistance with:
- a product;
- an order;
- shipping;
- tracking;
- a damaged or incorrect item;
- a return;
- a replacement;
- a refund; or
- another customer service matter,
please contact:
Support Hours:
Monday–Friday, 9:00 AM–6:00 PM (EST)
If your request relates to an existing order, please include your order number so that we can review the matter efficiently.
Our Commitment to Clear Information
We aim to provide customers with accurate and understandable information about our products, business, and store policies.
If you notice information on nestavixo.com that appears inconsistent or unclear, please contact us so that we can review it.
Our main customer policies include:
- Terms of Service;
- Privacy Policy;
- Shipping Policy; and
- Return & Refund Policy.
These policies provide additional information about purchasing from Nestavixo and using our website.
Contact Information
Nestavixo
Owned and operated by Qingdao Xingyao Lianrong Network Technology Co., Ltd.
Registered Address:
Room 3E02, 3rd Floor, No. 147 Liaoning Road, Liaoning Road Subdistrict, Qingdao, Shandong, China
Email:
service@nestavixo.com
Customer Support Hours:
Monday–Friday, 9:00 AM–6:00 PM (EST)