Contact Us
Contact Us
Last Updated: September 24, 2026
Thank you for visiting Nestavixo.
Nestavixo is an online retail store owned and operated by Qingdao Xingyao Lianrong Network Technology Co., Ltd.
If you have questions about your order, shipping, returns, refunds, products, or other customer service matters, please contact us using the information below.
Customer Support
Email:
service@nestavixo.com
Customer Support Hours:
Monday–Friday, 9:00 AM–6:00 PM (EST)
When contacting us about an existing order, please include your order number and a brief description of your request so that we can review the matter efficiently.
For issues involving a damaged, defective, missing, or incorrect item, please include relevant photographs or other supporting information where applicable.
Business Information
Brand Name: Nestavixo
Website: nestavixo.com
Legal Entity:
Qingdao Xingyao Lianrong Network Technology Co., Ltd.
Registered Address:
Room 3E02, 3rd Floor, No. 147 Liaoning Road, Liaoning Road Subdistrict, Shibei District, Qingdao, Shandong, China
Nestavixo and nestavixo.com are operated by Qingdao Xingyao Lianrong Network Technology Co., Ltd.
The company is responsible for the operation of the website, products sold through nestavixo.com, order processing, customer service, returns, refunds, and other customer-related transactions conducted through the website.
Order Support
For questions regarding:
- order status;
- order changes;
- cancellations;
- shipping;
- tracking;
- delivery issues;
- returns;
- replacements; or
- refunds,
please contact:
If your request concerns an order that has already been placed, please provide your order number.
Returns
Please contact us before returning any product.
Do not send returns directly to our registered business address unless our customer support team specifically instructs you to do so.
Once an eligible return request has been reviewed and approved, our customer support team will provide the appropriate return warehouse address and return instructions.
For complete eligibility requirements and procedures, please review our Return & Refund Policy.
Shipping Questions
For shipping, tracking, delayed delivery, or lost-package concerns, please contact:
Please include your order number and any available tracking information.
For processing times, estimated delivery information, international shipping, and shipping fees, please review our Shipping Policy.
Privacy Requests
For questions regarding personal information or to submit an applicable privacy request, please contact:
For additional information about how personal information is handled, please review our Privacy Policy.
Legal and Policy Questions
For questions regarding our Terms of Service or other store policies, please contact: